A modem either works with your ISP or doesn’t.
Compatibility: ISP compatibility is the main factor in choosing a cable modem. But you should call Optimum to verify compatibility before purchasing. Optimum “encourages” DOCSIS 3.1 modems with the company’s service, and DOCSIS 3.0 (24x8) modems are compatible with their service under 500 Mbps. Modem compatibility list, updated February 2023 Cable modem And they may not even let you bring your own modem once they do roll out gigabit service. The added expense of a DOCSIS 3.1 modem isn’t worth it until you’re on one of these new (and pricey) plans-especially since your ISP may roll out gigabit over fiber rather than cable. You need a DOCSIS 3.1 modem to guarantee gigabit speeds from most cable ISPs, and some ISPs like Sparklight recommend DOCSIS 3.1 modems for new cable modem activations.ĭon’t get a gigabit modem unless you already have gigabit service or know it’s available. On the Status page, the Cable MAC address is shown below.If you have a gigabit or multi-gig internet plan and your ISP allows you to use your own modem, the Motorola MB8611 is the best of the DOCSIS 3.1 modems that are widely available right now, thanks to its relatively low price and two-year warranty. If the default address has been changed, enter the custom address in the address box.Ĭ. NOTE: By default the LAN IP address is 192.168.0.1. Enter into the address box, and press the Enter key. 
Launch a web browser, such as Internet Explorer, Firefox, or Safari.
The MAC address is printed on the bar code label marked CM MAC on the bottom panel of the TG862. To locate the MAC Address on the Bottom Panel This document describes how to locate the MAC address of the TG862. The MAC address of the TG862 is located on the bottom panel, and also located within the GUI (Graphical User Interface) of the TG862.
When subscribing to Internet services from a cable provider, it may be required to provide the cable provider with the MAC address of the TG862 in order to have Internet access.
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